Caddx Vista Poor Range

Caddx Vista Poor Range

Sorry to hear this!

There's a few things to check and test;

1) Reflash the firmware to the latest version and re-test (even if the latest version is already installed) - Be sure to have airflow over the unit to avoid overheating!
2) Check the antennas, antenna connector and any visible part of the vista PCB for visible damage or issues
3) Ensure that you're using the "Player" channels in the DJI goggles and not the "Audience" channels.
4) Ensure that the goggles and air unit are running the same firmware version#
5) Ensure the goggles and air unit are running the same polarisation of antenna (either LHCP or RHCP)
6) If possible, try powering the vista directly from the battery (only if using 2-6S packs!)

If none of the above provide any help to fixing the issue, please send through some clear images of the wiring and (if possible, I understand it may not be) a short video showing the issue, and we will reach out to the manufacturer to try and get this resolved for you ASAP. I do apologise for this hassle, and hope to have it sorted for you soon!

If you have any questions or concerns please do feel free to ask :)

    • Related Articles

    • Caddx Vista / Nebula Troubleshooting Guide

      If you have any issues with your Caddx Vista Digital FPV system, this guide will help you to narrow down the source of the fault. Poor range with Caddx Vista If you have poor range or weak signal with your Caddx vista the first thing to check is that ...

    • Caddx Vista air unit failed firmware update or overheating.

      As mentioned in the Vista manual, it is important to ensure proper cooling/airflow over your air unit when performing a firmware update.  Failing to do this can damage the air unit.  During a firmware update the automatic power management ...

    • I Can't Update My DJI FPV Air Unit (Caddx Vista)

      If you are having issues with updating your DJI FPV air unit, or Caddx Vista Air Unit, this guide will help resolve some of the common issues we encounter with them If your Air Unit gets stuck during a firmware update: Try to flash different USB ...

    • Caddx Vista / Nebula Kit is not new and looks used as it has some solder on the connections

      If you receive a Caddx vista kit (be it the vista air unit on its own, the vista kit, or vista + nebula pro / nebula nano kit), you may open it up to notice that some of the connections have already been tinned.  Do not worry as this is entirely ...

    • Poor FPV video range or bad VTX (video transmitter) signal - What to check.

      A fairly common issue in FPV is that you are getting worse video signal that what you would expect.  Fortunately, most of the time this is not a hardware fault, so this guide will walk you through some of the common issues that can cause bad video ...

    • Recent Articles

    • Understanding Changes to Your Shipping Method at Unmanned Tech

      1. Overview: Why Might My Shipping Method Be Changed? At Unmanned Tech, our main goal is getting your order delivered quickly and reliably. We understand it might be unexpected if the shipping method on your confirmation differs from the one you ...

    • How to Get Your Invoice for eBay Orders

      Where is my eBay Invoice? Your invoice for items bought on eBay is available directly within your eBay account. Why We Can't Send Your Invoice Directly We cannot email your invoice or send it as a PDF through eBay messages. eBay's system has rules ...

    • Product Back in Stock Information and Estimated Availability

      This article provides information about product availability and estimated restock dates. We understand it's frustrating when an item you want is out of stock, and we're working hard to get it back as soon as possible. Checking Product Availability ...

    • HDzero Products at Unmanned Tech

      What is HDZero? HDZero is a digital FPV (First-Person View) system designed to deliver high-definition video with extremely low latency, providing drone pilots with a clearer and more responsive flying experience. However, while innovative, HDZero ...

    • How to Fix the S-E Error on the SQ-D60B Soldering Iron

      Introduction The SQ-D60B Mini Soldering Iron sometimes displays an S-E error code, which indicates a poor electrical connection between the iron tip and the internal copper contacts. This guide explains how to diagnose and fix the error quickly. Why ...