Caddx Vista Poor Range

Caddx Vista Poor Range

Sorry to hear this!

There's a few things to check and test;

1) Reflash the firmware to the latest version and re-test (even if the latest version is already installed) - Be sure to have airflow over the unit to avoid overheating!
2) Check the antennas, antenna connector and any visible part of the vista PCB for visible damage or issues
3) Ensure that you're using the "Player" channels in the DJI goggles and not the "Audience" channels.
4) Ensure that the goggles and air unit are running the same firmware version#
5) Ensure the goggles and air unit are running the same polarisation of antenna (either LHCP or RHCP)
6) If possible, try powering the vista directly from the battery (only if using 2-6S packs!)

If none of the above provide any help to fixing the issue, please send through some clear images of the wiring and (if possible, I understand it may not be) a short video showing the issue, and we will reach out to the manufacturer to try and get this resolved for you ASAP. I do apologise for this hassle, and hope to have it sorted for you soon!

If you have any questions or concerns please do feel free to ask :)

    • Related Articles

    • Caddx Vista / Nebula Troubleshooting Guide

      If you have any issues with your Caddx Vista Digital FPV system, this guide will help you to narrow down the source of the fault. Poor range with Caddx Vista If you have poor range or weak signal with your Caddx vista the first thing to check is that ...

    • Caddx Vista air unit failed firmware update or overheating.

      As mentioned in the Vista manual, it is important to ensure proper cooling/airflow over your air unit when performing a firmware update.  Failing to do this can damage the air unit.  During a firmware update the automatic power management ...

    • I Can't Update My DJI FPV Air Unit (Caddx Vista)

      If you are having issues with updating your DJI FPV air unit, or Caddx Vista Air Unit, this guide will help resolve some of the common issues we encounter with them If your Air Unit gets stuck during a firmware update: Try to flash different USB ...

    • Caddx Vista / Nebula Kit is not new and looks used as it has some solder on the connections

      If you receive a Caddx vista kit (be it the vista air unit on its own, the vista kit, or vista + nebula pro / nebula nano kit), you may open it up to notice that some of the connections have already been tinned.  Do not worry as this is entirely ...

    • Poor FPV video range or bad VTX (video transmitter) signal - What to check.

      A fairly common issue in FPV is that you are getting worse video signal that what you would expect.  Fortunately, most of the time this is not a hardware fault, so this guide will walk you through some of the common issues that can cause bad video ...

    • Recent Articles

    • Returning Lithium Batteries to Unmanned Tech (Unwanted/Change of Mind Returns)

      Unmanned Tech accepts returns of lithium batteries for change of mind purposes as long as they meet our return conditions and time window as described in our Change Of Mind Returns Policy. This guide helps to explain some of the key conditions for ...

    • Contact a Carrier / Courier

      We use a variety of reliable carriers to ensure your Unmanned Tech order reaches you quickly and safely. Drones, FPV equipment, and other unmanned technologies often require specialized handling, so we carefully select partners experienced in ...

    • 3D Printing Service Guide

      This guide explains Unmanned Tech's 3D print-on-demand service for creating custom parts, prototypes, and replacements across a wide range of applications. While we specialize in FPV and RC aircraft components, our service caters to diverse needs and ...

    • How to tell if EV800D FPV Goggles are fake?

      The EV800D FPV goggles available through Unmanned Tech are 100% genuine products sourced directly from the original manufacturing facility. Here's what you need to know about these goggles and their authenticity. Manufacturing and Branding The EV800D ...

    • Can I Collect My Order?

      Collection Service (Click and Collect) Its best to place the order online as we do offer next working day delivery, and at the moment because we do not have a formal click and collect service. Important: We Do Not Accept Unscheduled Visits, If you ...