Contact a Carrier / Courier

Contact a Carrier / Courier

We use a variety of reliable carriers to ensure your Unmanned Tech order reaches you quickly and safely. Drones, FPV equipment, and other unmanned technologies often require specialized handling, so we carefully select partners experienced in transporting such items.

Find your courier

To find out which carrier is delivering your order:

  1. Go to Your Orders: Log in to your Unmanned Tech account and navigate to the "Your Orders" section.
  2. Select Track Package: Find the order you want to track and click the "Track Package" button.
  3. Find Carrier and Tracking: The carrier's name and your tracking number will be displayed.
You can also check your email for the shipment update email that we send when the order is dispatched, you can find out more at: Where is my order and how do I track it?

When to Contact a Carrier

While Unmanned Tech is always happy to assist you, there are situations where contacting the carrier directly is the fastest way to resolve your issue. These include:

  • Missing Package: If your tracking shows "delivered," but you haven't received your package, the carrier can often provide specific delivery details.
  • Delivery Delays: For updates on a delayed delivery, the carrier has the most up-to-date information on your package's location and status. For more info, see:  My Order Has Not Arrived Yet, Is It Lost or Late?
  • Detailed Tracking: Carriers can provide more granular tracking information than what's visible in your Unmanned Tech account.
  • Rescheduling: If you need to reschedule your delivery, the carrier can typically accommodate this request.

Please Note: Unfortunately we are unable to change your delivery address or instructions, as only the carrier can view the details in Your Orders.

Carrier Contact Information

Here are the contact details for the carriers we commonly use for UK and international deliveries. Please refer to your order tracking information to confirm which carrier is handling your specific package(s).

UK Carriers

CarrierContact Details
DHLPhone: +44 (0) 2476 937 770
Monday to Friday 7am - 8pm, Saturday 8am - 6pm
DPDPhone: 0121 275 0500 
EVRiLive chat https://www.evri.com/help-and-support/help-centre#/.
Royal MailPhone: +44 (0) 3457 740 740
UPSPhone: +44 (0) 3457 877 877
Monday to Friday 8am - 8pm, Saturday 8am - 2pm
FedExhttps://www.fedex.com/en-gb/customer-support.html

International Carriers

We also partner with a number of international carriers. Please note that customs delays may occur for international shipments, especially for items like LiPo batteries that require specific handling procedures.

CarrierContact Details
BpostPhone: +32 (0)22 01 23 45
Monday - Friday 8am - 12:30pm & 1pm - 6pm<br>Saturday 9am - 1pm
ChronopostPhone: +33 (0) 969 391 391 (calls charged at standard rates),
Monday to Friday 8am to 7pm and on Saturday from 8am to 12pm (excluding public holidays)
Colis PrivéPhone: +33 (0) 805 50 50 10
Monday to Saturday, 8am to 8pm
CorreosPhone: 915 197 197
Monday to Friday, 8am to 8pm and on Saturday from 9am to 1pm
Deutsche PostPhone: +49 (0) 228 4333112
DHL NetherlandsPhone: +31 (0) 88 - 0552 000<br>Monday to Friday 8am - 6pm
DHL PolandPhone: +48 42 6 345 345
DPD INTLhttps://www.dpd.com/
La PostePhone: (within France) 3631
Phone: (outside France) +33 810 821 821
+33 892 970 416 for professionals from 8:30am to 7pm (Monday to Friday)
MRWDeliveries to Spain
Phone: +34 902 300 403 (international) +34 902 300 400 (national)
Deliveries to Portugal
Phone: +351 707 236 333
Post NLPhone: (within Netherlands) 088 - 22 55 555
Phone: (outside Netherlands) +31 58 233 33 38
Post NordPhone: +45 70 70 70 30
Posti / ItellaPhone (Finland): +358 100 5577
Monday to Friday 8am - 6pm Saturday 9am - 4pm
Phone (Finland): +358 100 2215
Monday to Friday 8am - 6pm Saturday 9am - 4pm
Phone (Lithuania): + 370 700 55009
Phone (Latvia): + 371 67815914
Phone (Estonia): +372 601 1000
SF Express intlcs@sf-express.com
The default language offered on the Online Service chat option is Chinese. To switch the chatbot’s language, repeat your language preference up to four times.<br>From Monday till Sunday, 0800-2200 UTC+8
Swiss PostPhone: +41 842 880 088
Monday to Saturday 8am - 6pm


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