HDZero is a digital FPV (First-Person View) system designed to deliver high-definition video with extremely low latency, providing drone pilots with a clearer and more responsive flying experience. However, while innovative, HDZero comes with specific challenges related to product support and reliability.
We sell a few drones(particularly whoops) that come equipped with HDZero video transmitters (VTX) and cameras directly from the manufacturer. These products are clearly marked on our website.
We offer a limited selection of standalone HDZero components. If you're specifically seeking a comprehensive selection of HDZero gear, we recommend checking specialized HDZero retailers or the official HDZero website.
Unmanned Tech primarily focuses on OpenIPC, Walksnail, DJI Digital FPV, and traditional analog FPV systems due to their more reliable customer support frameworks.
Currently, HDZero presents significant support challenges:
Slow Manufacturer Support: Lengthy turnaround times for repairs and technical assistance cause unnecessary frustration for both our customers and support staff.
High Refund Rate: Delays in resolving product issues have frequently resulted in customer refunds, making it difficult to sustain HDZero products reliably.
Until these issues are effectively addressed by HDZero, our offering will remain limited.
At this time, we do not plan to stock the HDZero Box Goggles due to the persistent support and reliability concerns outlined above. We will reassess this decision should the situation significantly improve. Persistent support delays make it challenging for us to offer satisfactory customer support. We're actively communicating with HDZero about improving this situation, and we'll update you if anything changes.
If you're considering digital FPV systems, here are some reliable alternatives:
OpenIPC: Open-source, versatile, and cost-effective FPV solution ideal for hobbyists who enjoy customization.
Walksnail: Offers high-quality digital video and continuous feature improvements, supported by active development.
DJI Digital FPV: Industry-leading HD FPV solution with robust support and reliability.
Analog FPV: A reliable, affordable, and low-latency solution—still popular due to simplicity and ease of repair.
Q: Can I still buy HDZero products at Unmanned Tech?
A: Yes, but our range is limited primarily to drones pre-installed with HDZero equipment. If you have a special item request we can get them for you as special order, so just contact support directly to arrange this.
Q: Why don't you offer a wider range of HDZero products?
A: Due to ongoing support issues and prolonged repair times, we prefer stocking products we can reliably support and service quickly.
Q: Should I choose HDZero or another FPV system?
A: Consider your priorities—if rapid support and reliability matter most, we recommend Walksnail or DJI Digital FPV. HDZero and OpenIPC are suitable if you prefer experimenting and can tolerate possible delays.
Q: Will Unmanned Tech stock more HDZero products in the future?
A: Possibly, but only if HDZero resolves its current support challenges. We'll always consider new products that benefit our customers.