Ribbon cables are found on many of the products that we sell. And through usage, or bumps (or even repairs) they can move slightly and cause something to not work properly. This is a quick guide to illustrate the types of ribbon cables and how to properly connect them.

Please note any repairs attempted by yourself are done so at your own risk, while attempting to repair something will not automatically invalidate your warranty, any damaged caused by your attempt at repair will void any warranty. Please contact us if you are not sure before attempting any repair.
Check the ribbon cables are seated correctly.
The first thing to do is to reseat the ribbon cables, to do this:
- Flip up the latch, carefully remove the ribbon cable.
- Clean the ribbon cable with rubbing alcohol if possible
- Align the ribbon cable with the latch and secure by pushing the clip down.
The video below is a helpful guide on the types of connectors and some tips
While inspecting, try to look for any broken contacts on the cable connections as below. If you do see any damage as per the image below, then this is the cause of the probem and the cable will need to be replaced or repaired.
A damaged ribbon cableHow To Repair Damaged Ribbon Cables?
While checking the ribbon cables above, if you notice some damage, then this is likely the cause of the problem. If your device is still under warranty, the best thing to do will be to contact the manufacturer directly to request a replacement cable, or a repair.
The video below will explain a quick way to fix a damaged ribbon cable, please only attempt this if you are comfortable doing so (or your device it out of warranty), as doing so will void any warranty you may have on your device.
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