How to Get Your Invoice for eBay Orders

How to Get Your Invoice for eBay Orders

Where is my eBay Invoice?

Your invoice for items bought on eBay is available directly within your eBay account.

Why We Can't Send Your Invoice Directly

We cannot email your invoice or send it as a PDF through eBay messages. eBay's system has rules that prevent sellers from sending file attachments like PDFs. This is for security reasons. Therefore, you need to get the invoice directly from your eBay account.

Steps to Find Your Invoice on eBay

Follow these steps to view and save your invoice:

  • Step 1: Log In to eBay Go to the eBay website (like www.ebay.co.uk) and sign in to the account you used for the purchase.

  • Step 2: Go to Your Purchase History Find "My eBay" (usually at the top right). Click it, then select "Purchase history" from the menu.

  • Step 3: Find the Order Look through your list of purchases and find the order you placed with us ([Your Company Name]).

  • Step 4: View the Order Details Next to the order summary, click the link that says "View order details". Sometimes this might be under a "More actions" menu.

  • Step 5: Print or Save Your Invoice You'll see a page with all the order information (item, price, postage, etc.). This is your invoice/proof of purchase. Look for a link like "Printer-friendly page" or "View printable version". Click it. You can then print this page or use your browser's print option (often Ctrl+P or Cmd+P) to choose "Save as PDF".

Frequently Asked Questions (FAQ)

Why can't you just email me the invoice? eBay's messaging rules stop us from sending file attachments like PDF invoices for security. You must get it from your eBay account.

What information is on the eBay 'Order Details' page? It includes item details, price, postage costs, tax (if charged), seller information (us), and buyer information (you). It serves as your proof of purchase or invoice.

What should I do if I can't find the 'View order details' link on eBay? Double-check you are logged into the correct eBay account and looking at the right order in your Purchase History. If you still cannot find the link or the order details, please contact eBay Customer Support directly.

I need a specific VAT invoice format, but eBay doesn't show it like that. What now? If the standard eBay Order Details page doesn't meet your specific VAT requirements, you need to contact eBay Customer Support. They manage the transaction records and can help with official documentation requests.

Who do I contact if I can't get my invoice from the eBay website? Please contact eBay Customer Support directly. Since the purchase was made through their platform, they control the official records and are the ones who can help you get the necessary documents if you can't find them in your account.

    • Related Articles

    • How can I view and download an invoice for my order

      Once an order has been placed on our website you can easily download a PDF invoice of your order for your own record keeping. A PDF invoice is sent when your order is sent out. The email confirmation about your order will include the PDF invoice as ...

    • International Orders Held by Customs or Returned to Unmanned Tech by Courier.

      When you place an order with UMT for delivery outside the UK, there may be instances where your package is held by customs in your country or needs to be returned to us. This guide explains what you need to know and do in these situations. When Your ...

    • Delivery Times - How Long Will It Take to Get My Order?

      We try to get orders sent out as fast as possible and usually will dispatch orders the same day we receive them (see When Will My Order Be Sent?). However, once we hand them over to the delivery company, we must rely on their service to get the goods ...

    • How to get your Caddx Avatar HD Goggles X Extension Module

      Background: Caddx has recently announced an important update for customers using the Avatar HD Goggles X. On September 9th, 2024, Caddx released an official statement regarding an extension module that will be made available for customers whose ...

    • Where Are Orders Sent From?

      Where Do You Ship Orders From? At the moment, all our orders are shipped from our UK warehouse.  And this means that if you are ordering within the UK your order will not be subject to any hidden customs charges.   If you are ordering outside the UK ...

    • Recent Articles

    • How to Get Your Invoice for eBay Orders

      Where is my eBay Invoice? Your invoice for items bought on eBay is available directly within your eBay account. Why We Can't Send Your Invoice Directly We cannot email your invoice or send it as a PDF through eBay messages. eBay's system has rules ...

    • Product Back in Stock Information and Estimated Availability

      This article provides information about product availability and estimated restock dates. We understand it's frustrating when an item you want is out of stock, and we're working hard to get it back as soon as possible. Checking Product Availability ...

    • HDzero Products at Unmanned Tech

      What is HDZero? HDZero is a digital FPV (First-Person View) system designed to deliver high-definition video with extremely low latency, providing drone pilots with a clearer and more responsive flying experience. However, while innovative, HDZero ...

    • How to Fix the S-E Error on the SQ-D60B Soldering Iron

      Introduction The SQ-D60B Mini Soldering Iron sometimes displays an S-E error code, which indicates a poor electrical connection between the iron tip and the internal copper contacts. This guide explains how to diagnose and fix the error quickly. Why ...

    • DJI O4 Pro Camera Not Working (Black Screen in Goggles)

      If you experience a black screen in your goggles when using the DJI O4 Pro camera system, it's typically due to a physical issue like a pinched or damaged coaxial cable connecting the camera. Important Clarification: If you purchased the DJI O4 Pro ...