Delivery Times - How Long Will It Take to Get My Order?
We try to get orders sent out as fast as possible and usually will dispatch orders the same day we receive them (see When Will My Order Be Sent?). However, once we hand them over to the delivery company, we must rely on their service to get the goods to you. The table below provides some guidance on typical delivery times according to the postage service you selected on your order.
Delivery Times
Please see the extra notes column for more info about any delays with the corresponding courier network.
Please note that we only send goods out during our operating hours Monday-Friday.
Shipping Service | Expected Delivery Date | Extra Notes |
Royal Mail 24 and 48 | 1-3 days after dispatch (excluding Sunday) | |
Royal Mail (Special Delivery) | Next day (excluding Sunday) | |
Royal Mail (Airmail) | 5-15 working days | |
Royal Mail (Airmail Tracked) | 5-7 working days | |
DPD UK | Next working day (Monday-Friday) | |
DPD/ International Express | 2-5 days | |
UPS UK | 1-2 working days (Monday-Friday) | |
UPS International | 2-7 days |
Please note as per our terms and conditions we cannot he held responsible for any items that are delayed, or any consequences of these delayed items. Any delays in the postal system are out of our control. If an item does turn up late and is no longer needed you can always return it back for a refund as per our returns policy. Please use the links above to get further guidance on any disruptions to courier networks.
What if my parcel is late and my order has not arrived?
If your item or order has not been delivered within the timescale in the table above, please refer to our late delivery support article - My order is Late, can I get a shipping refund
What shipping method should I choose?
Please see our guide on courier selection to see the pros and cons of each service