You've placed an order with Unmanned Tech, but haven't received a confirmation email. Don't worry - we're here to help you understand why this might happen and how to resolve it.

Common Causes of Missing Order Confirmation Emails

1. Email Address Typos: A simple misspelling in your email address can prevent you from receiving your confirmation.
2. Autocomplete Errors: Sometimes, your browser's autocomplete feature might insert an old or incorrect email address.
3. Using the Wrong Email Account: You might have multiple email accounts and used a different one than you expected.
4. Spam Folder Issues: Your confirmation email might have been filtered into your spam or junk folder.

First Steps to Take

Before contacting us, try these quick checks:

1. Check Your Spam/Junk Folder: Look in your email's spam or junk folder for the confirmation email.
2. Check Alternative Email Addresses: If you have multiple email accounts, check them all, including their spam folders.
3. Double-Check the Email Address Used: Review any records of your order (like a PayPal receipt) to see which email address you might have used.

If You Still Can't Find Your Order Confirmation

If these steps don't resolve the issue, you may have used an incorrect email address when placing your order. Here's what to do next:

1. Contact Unmanned Tech Support Reach out to our support team with as much information as possible, including:
   • Delivery address
   • Items ordered
   • Value of the order
   • PayPal transaction ID or bank transaction details
   • The email address you intended to use
2. Verification Process Our team will use this information to locate your order in our system.
3. Receive Your Order Number Once we've located your order, we'll provide you with the order number. Keep this safe for future reference.

What We Can and Can't Do

• Email Address Change: Our system doesn't allow us to change the email address associated with an order once it has been placed.
• Order Updates: You can contact us anytime with your order number to get updates on your order status.
• Courier Notifications: If your item hasn't been shipped yet, we may be able to update the notification number with the courier so you receive tracking updates.

Preventing This Issue in the Future

To avoid this situation in future orders:

• Double-check your email address before confirming your order
• Consider creating an account with us to streamline future purchases
• Keep your browser's autofill feature updated with your correct information
• Add our email domain to your safe senders list to prevent spam filtering

Frequently Asked Questions

Q: Can you change the email address on my order?

A: Unfortunately, our system doesn't allow us to change the email address once an order is placed.

Q: How will I receive order updates?

A: Contact us with your order number, and we'll be happy to provide updates.

Q: Will this affect the delivery of my order?

A: No, your order will be processed and shipped as normal. However, you may not receive automatic email updates.

Q: Can I still track my order?

A: Yes, once we provide you with your order number or tracking number, you can use this to track your order on our website or contact us for updates.